Oxblood Red and Horse Hair lidded jar

Yes, unless otherwise stated the item is dishwasher safe, however to preserve the finish and help improve the longevity of your pottery, I recommend washing it by hand wherever possible. 

Overtime dishwashers can cause additional wear on ceramics, especially with intricate glazes or decorations.

In particular circumstances where a lower fire clay is used, this is clear in the description of the item and while still may 'survive' a dishwasher it will effect the glaze/colours quicker.

want you to love your ceramics as much as I loved making them. However, I understand that sometimes things don't go as planned.

In the Unlikely Event of Breakages; While I pride myself on my robust, plastic-free packaging, the journey of a ceramic piece can occasionally be a bumpy one. If your item arrives damaged:

1. 
   Please take a photo of the broken item and the packaging it arrived in immediately.
   
2. 
   Email me at nina@ceramicsbynina.com within 48 hours of delivery with your order number and the photos attached.
   
3. 
   Replacement or Refund: We will either send out a replacement (subject to availability in our current small-batch stock) or issue a full refund including your original shipping costs.
   

Please note: As every piece is unique and hand-thrown, replacement items may have slight variations in shape or hand-painted detail compared to the original.

If your order is for a specific date please contact me ahead of ordering and we can arrange a timed and trackable delivery. This will be at an additional cost.